Contact
However you reach us, a person replies.
dev@rotascale.com reaches the people who build this, not a queue. Everything else is below, including a phone, because a company selling assurance should not be hard to reach.
Reach us
security@rotascale.com
Disclosure policy on /security/.
sales@rotascale.com
Procurement, pricing, security questionnaires.
regulatory@rotascale.com
Consultation responses and supervisory
enquiries. Read by a person, not a queue.
contact@rotascale.com
Brand assets on /branding/.
Or write to us here
The addresses and numbers above all reach a person, and so does this. Use whichever you prefer; this one has the advantage of working on a laptop with no mail client configured, which is most of them.
A person answers within one working day · Writing to us does not subscribe you to anything · What we do with the address
What you probably want
Read-only access to the running platform is a work address and one click, and it needs no call and no calendar. Ask for access.
Forty minutes on the running instance against your agents and your regimes — not a slide deck. Book one, or write to sales@rotascale.com.
Start with the security overview and the design partner packet, both PDFs and neither behind a form. Pricing, procurement, an answered questionnaire and the egress inventory follow from sales@rotascale.com.
Engineering reads dev@rotascale.com. A suspected vulnerability goes to security@rotascale.com — the disclosure policy is on /security/.
Where we are
2261 Market Street STE 22728
San Francisco, CA 94114
United States
+1 (415) 524-0007
+1 (650) 899-9910
Email reaches us at any hour and a person answers within one working day. The phone is US Pacific.
Rotascale is a division of Rota, Inc. That is the registered address, and it is the address on every invoice and every email we send. The people building it spent fifteen years on enterprise systems at Google Cloud and Microsoft, and have run regulated data and risk functions from the inside — why there are no names on the site yet.
What to say, so the first reply is useful
- What you are trying to govern
- One sentence about the agents and what they can do to the world. It changes which market profile we would start you on and which of the nine gates matter to you.
- Which regimes you are under
- Often more than one, which is the interesting case rather than the awkward one.
- Where it would have to run
- Your cloud, your data centre, or airgapped. It is a deployment decision rather than a pricing tier, and airgapped costs you a property we would want to explain before you chose it.
A security questionnaire, answered, is available on request — as is the architecture and the egress inventory. We keep those ready rather than assembling them per deal.